Internet connection advisory

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  • Updated 4 months ago
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This conversation has been merged. Please reference the main conversation: [Latest Update] "Restart Required" and "Connect to the Internet" message appears on your Trend Micro Security software

The last couple of days I've been getting pop-ups telling me my virus protection was out of date and I needed to connect with the internet to update. I've been connected with the internet for the whole time. Problem since the last W10 update? Dell Inspiron desktop, W10, Trend Maximum security
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dunmar05

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  • confused

Posted 4 months ago

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TM_Yanna, Employee

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HiĀ dunmar05,

I see that you have been getting the "Connect to the Internet" error message. I know this can get frustrating. Let me help you with this.

Have you tried the troubleshooting steps on our eSupport page regarding this error? If not, you may click the link below to see the guide:

"Connect to the Internet" error message appears on the Trend Micro Security software

Please let us know if this helps! :)

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