Internet Browsers slow to open

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
Hi - I have a new install of Windows 10 and Trend Micro Maximum Security. Whenever I double click on any of the internet browsers (Chrome, Firefox or Microsoft Edge), they take a long time to open and load the home page (up to 10 seconds with the little blue circle going then another 15 seconds until the page loads). As soon as Trend Micro is disabled they open and the page loads within a couple of seconds. Any help would be great.
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Posted 3 years ago

  • 2
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TM_L, Official Rep

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Thanks for contacting! Regarding your Internet browsers slowdown caused by Maximum Security problem, since this performance issue could be due to a number of different factors, we suggest calling our support center directly to help you more efficiently. Here's a web page with our support contacts:
Ways to Contact Support (look for the "Call Standard Support" section at bottom left and choose "New Zealand")

We're sorry we cannot help you here as solving this issue in community might take much longer. Thank you!

Trend Micro Home Users Community 

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