Installing TM under an existing account to a new computer.

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  • Updated 2 years ago
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I have a new computer and want to add my Trend Micro to it. I don't want to buy a new subscription. It's easier to take McAfee. So how do I do this?
Photo of 29Savoy6


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  • 29Savoy

Posted 3 years ago

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Photo of woodartisan55

woodartisan55, Champion

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If I understand you correctly, you want to install TM on your new computer ( I personally think it's better than McAfee) and not McAfee. If so, go to the Trend Micro subscription/download page on the website and all you must do is have handy and enter your 20 alpha/digit code and download. Easy.

Someone correct me if I'm wrong, but I've done just that with a new computer.

P.S. After having used McAfee for a few years, a friend told me about TM, and I've been with them for about 8 years now. Best protection I've used, especially when adjusted to "hypersensitive" mode.

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@woodartisan55  Thank you for helping! Also thanks for suggesting our product! : -)

@29Savoy6  Thank you for using our product! We've checked your account information, and I'm afraid to inform you that the product you're using is Antivirus+ Security which is only for 1 PC.

Unfortunately, there is currently no way to add a single seat on your 1 PC license. If you'd like to protect your new PC, you can:
Option 1 - Purchase a separate Antivirus+ Security license ($34.95) now for your new PC
Option 2 - Purchase a Maximum Security license ($39.95) now for your 2 PCs and cancel the auto-renew of your Antivirus+ Security
Option 3 - When you renew your Antivirus+ Security next year, upgrade to Internet Security or Maximum Security or Premium Security to protect more devices using 1 license

For a side-by-side comparison of different editions, please see: 
Trend Micro Security 10 Software - see "Compare the key benefits of Trend Micro Security software" section.
Trend Micro Security software feature comparison - see "2016" tab.

Thanks and please let us know if you have more questions!

Trend Micro Home Users Community
Photo of ckrall


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I want to use option #1
Photo of TM_Kiko


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Hello ckrall!

Please feel free to follow the steps that you see on this thread. Should you need more assistance, please reply to this thread so we can help you.

See this link for the store page where you can select the product you wish to avail.

Trend Micro US Official Store

All the best,

Trend Micro Home Users Community
Photo of ckrall


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please verify that I installed  trend micro on my new pc correct


Charles krall

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Hi ckrall,

You can follow the steps in this page to Verify if the Trend Micro program is installed properly.

Please let us know if this helps you concern.

Trend Micro Home Users Community

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