Installed 32 bit needed 64 bit

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  • Updated 3 years ago
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I installed the wrong version 32 bit and my computer is 64 bit, tried to delete and re-install with the CD but got error code1603 3002 0xe01a00c.
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Posted 3 years ago

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Tom Emmelot, Champion

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Hi ,

Download products base your license .

Regards ,

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TM_L, Official Rep

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Hi Tom and Amir, thank you for always giving the prompt and proper answers in Trend Micro Community!

Hi @jb01honey, thanks for trying our new Community! 

As the above mentioned, you can try the support link that Tom provided to see if that addresses your issue. 

It's quite a few steps to perform, but please do let us know if it solves your error code issue. We'll assist you if you still encounter problems. Thank you.

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