installation problems

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  • Question
  • Updated 2 years ago
  • Answered
Hi Guys, I have a copy of Trend Micro of 10 installations. I have just tried to install it on my new laptop and it's going on about windows 8 and won't install. I am running on windows 10 and I have already installed it on 4 other computers running on windows 7 and 10. Wondering what is going on.
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Posted 2 years ago

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Photo of Amir


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Hi ,

Remove any Security software on Device.

download latest version Trend Micro .

install it .

Regards ,

Photo of TM_evi


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Hi pam, welcome to the community!

Thank you for answering as well Amir!

Adding on what Amir has said, you can also use the tools below in order to set up your Trend Micro Application:

This is the Permission Tool in order to get the necessary permissions for Trend Micro.
And here is the Remnant File Remover so that we are sure that there are no remnant file left on the system.

Should the problem be still there, please leave a reply with the exact error message this time.

Have a nice day!

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