Install of upgrade has stopped at 98%. How do continue to complete install.It has been stopped like this at 98% for over an hour

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • 1
What can I do to continue install of upgrade? It has stopped at 98% and has not progressed for over an hour.
Photo of platko

platko

  • 70 Points

Posted 2 years ago

  • 1
2 years ago
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Hi @platko, I understand your frustration. 

We would like to suggest that you reinstall the program on fixing this issue. We have a support document which describes how to reinstall your Trend Micro Security:
Reinstalling the latest version of Trend Micro Security program

Please try and let us know if this resolves your issue. If the problem persists, please provide a description or picture of installation stopped, we'll be glad to assist you. Thanks.

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.

  • 1

Powered by Get Satisfaction