Install of upgrade has stopped at 98%. How do continue to complete install.It has been stopped like this at 98% for over an hour

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  • Updated 2 years ago
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What can I do to continue install of upgrade? It has stopped at 98% and has not progressed for over an hour.
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platko

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Posted 2 years ago

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TM_L, Official Rep

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Hi @platko, I understand your frustration. 

We would like to suggest that you reinstall the program on fixing this issue. We have a support document which describes how to reinstall your Trend Micro Security:
Reinstalling the latest version of Trend Micro Security program

Please try and let us know if this resolves your issue. If the problem persists, please provide a description or picture of installation stopped, we'll be glad to assist you. Thanks.

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