In the last few weeks emails from trusted mobile devices are being treated as suspicious by Trend when using Outlook. No problem on an IPad.

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
When using Outlook for email I keep receiving emails from mobile phones particularly IPhone 6 devices that Trend treats as suspicious. The same emails arrive without problem on my IPad and I have no reason to suspect them as they are from reliable sources. This problem has reared its head in the last couple of weeks, is there anything you can do about it?
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white.jv

  • 70 Points
  • annoyed

Posted 5 months ago

  • 1
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TM_Bless, Employee

  • 250 Points 250 badge 2x thumb
Hi white.jv and welcome to Trend Micro Home Users Community!

We're sorry about the inconvenience this has caused you. Kindly provide us screenshot/s of the message you received so we can further troubleshoot this issue.

We'll wait for your reply. Enjoy the rest of your day! :)