IMAP email not being handled on Outlook 2016 by Internet Security 12.0.1226

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  • Question
  • Updated 7 days ago
  • Answered
The Trend Micro Spam Toolbar enable is greyed out for IMAP accounts in Outlook 2016 on Win 10 (all versions latest). If I switch over to a POP account, the Toolbar works.
How do I get this working for IMAP?
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frank

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Posted 7 days ago

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Photo of Tom Emmelot

Tom Emmelot, Champion

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Hi frank

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

It is not and shall not, so if you want to use the Spam block use pop!

Kind regards
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TM_Malik, Employee

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Welcome to the Home Users Community, frank!

Tom is correct, the Trend Micro Antispam Toolbar can only work on accounts that use POP wherein emails are transferred from the email server onto your PC.

Warm Regards :)