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  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
I'm getting a message to say DOWNLOAD STOPPED. The downloaded file is incomplete
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Posted 3 years ago

  • 1
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TM_L, Official Rep

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Thank you for contacting us in our new support community! For your download issue, here's a related help doc for your reference:
 "Unable to download the file. Make sure the computer has a working connection to the Internet before trying again." appears when downloading the Trend Micro Security

Please let us know if the solution works for you. If not, please respond back and provide a description or screenshot of the message. We'll assist you further. Thanks!

Trend Micro Home Users Community 

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