i want to run some software that I trust but the antivirus software keeps deleting the program when I try to open it

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  • Updated 2 years ago
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the software is Drishti it is a 3D rendering program that I need to use. I am frustrated
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pandjpritchard

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Posted 2 years ago

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TM_Claudia, Employee

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Sorry for the inconvenience caused. We've verified that Drishti is a tool for exploring volumetric datasets, and you can easily add the program to the Exception List of Trend Micro Security to solve this problem. 

This online help article can guide you on how this: Configuring the Exception List of Trend Micro Security software

If the solution does not work for you, as you're a valued subscriber of our Premium Support Service, we would like to recommend you to utilize our Premium Support which includes 24x7 Phone Support and online remote services exclusively for you. Please find the premium service phone number in the "Call Premium Support" section of this page.

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