i want to renew but i dont need 10 users??

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  • Question
  • Updated 4 months ago
  • Answered
the auto renew chose a product that i dont need can you help
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  • frustrated

Posted 4 months ago

  • 1
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TM_Yanna, Employee

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Hi apaluch36,

Thank you for posting your concern here.

Upon checking our system, you currently have an open case regarding this issue. Your new serial number good for five devices has already been sent to you via email. To activate the new subscription, you may change the serial number in the Trend Micro program installed on each of your devices.

Have a good day!

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