I want to complain about phone call 'supposedly' from you wanting me to let a technician access my computer!

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  • Updated 5 days ago
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johnread35

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Posted 5 days ago

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TM_Kree, Official Rep

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Hello johnread35 and welcome to the Trend Micro Home User's Community.

We usually call our customers if there is an appointment for a call back to resolve an existing issue, that's the only time we call our customers. We also provide case numbers to our customers for a reference to a case. Can you tell me more about what happened?

Regards, 
Kree