I virus called Youndoo has taken control of Google Chrome How do I remove it?

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  • Updated 2 years ago
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david.poulson

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Posted 2 years ago

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Thanks for asking here! Regarding your Youndoo question, since this is a Browser Hijack potentially unwanted software (PUA), we suggest you uninstall Youndoo in Control Panel first, and then reset your web browser. Here're the steps for your reference:
1. Uninstall using the Control Panel
-Right click Windows icon then select Run, and the Run command will appear.
-Type "appwiz.cpl" on the Open field, then click OK.
-Browse through the program list and uninstall any programs related Youndoo.

2. Reset your web browse
Here's an online help doc to help you to reset web browser:
Resetting your web browser for performance and website redirection issues

It's quite a few steps to perform, but please do let us know if it solves your issue. Thank you.

If the problem persists, please call our support center directly to help you more efficiently, as they're equipped with better tools to diagnose and troubleshoot. Please see the link below on how to contact our support center:
Ways to Contact Support (look for the "Call Standard Support" section at bottom left and choose " Australia ")

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flysky331

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any solution of this problem?




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Since your issue is different from this topic, we've created a new conversation for your issue to ensure your concerns are addressed in the timeliest manner by us.

Please reference the new conversation here: "Some threats found could not be removed. Please contact Trend Micro for help" me...

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