I ordered a Trend CD for installation but when I received today it was broken ? Please advise as replacement - Jim Walker

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jwalkerdu1

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Posted 3 weeks ago

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TM_Pat, Official Rep

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Hello jwalkerdu1,

Sorry to hear about that.

If you need to download it on another computer right now, you may get the installer here: Installing Internet Security


To request for a new back up CD, you may check out this page: https://www.trendmicro.com/en_us/forHome/downloads/homeinstall.html

Or, we can just add another 1 month to your Trend Micro subscription in replacement to the broken CD that you received. Let me know your thoughts about this.

Regards,
Pat