I now have pop up adds appearing on my computer - how do I stop them?

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
Photo of family.dean


  • 70 Points

Posted 1 year ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,802 Points 10k badge 2x thumb
Thanks for trying our new community! Could you provide some screenshots of pop-up ads, and a bit more detail (e.g. actions taken before the pop-up appeared )? More information can help us assist you better!

You may refer to this page to take the screenshot for us: Taking a screenshot to send to Trend Micro Technical Support

You can also call the Premium Support hotline at any time 24x7 to speak with someone live, and our Technical Specialist who is equipped with advanced tools to quickly diagnose and resolve your issues. Please find Premium Support hotline in the "Call Premium Support" section of this page: Ways to Contact Support

Trend Micro Home Users Community