I need help

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  • Updated 2 years ago
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upgrwin 10 upgrading win 10 trend micro secutity 10
and it stopped
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psuama

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Posted 2 years ago

  • 1
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psuama

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I was upgrading win 10trend max security10 and seems to
stop.
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TM_Claudia, Employee

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Sorry that you're running into trouble with our product. First of all, could you let us know more details of your situation?
- Basic PC info

- Does Windows 10 upgrade failure?
- Was Maximum Security detected during Windows 10 upgrade?
- Does any error message appear?

Please provide above info so we can understand more background before recommending a solution. 

If you can provide some screenshots, that'd also help us troubleshoot more quickly. Here's a support article for your reference: Taking a screenshot to send to Trend Micro Technical SupportYou can also use your phone to take pictures of your screen then upload here.

We will do our best to assist you.

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