I need help

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  • Updated 3 years ago
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upgrwin 10 upgrading win 10 trend micro secutity 10
and it stopped
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Posted 3 years ago

  • 1
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I was upgrading win 10trend max security10 and seems to
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Sorry that you're running into trouble with our product. First of all, could you let us know more details of your situation?
- Basic PC info

- Does Windows 10 upgrade failure?
- Was Maximum Security detected during Windows 10 upgrade?
- Does any error message appear?

Please provide above info so we can understand more background before recommending a solution. 

If you can provide some screenshots, that'd also help us troubleshoot more quickly. Here's a support article for your reference: Taking a screenshot to send to Trend Micro Technical SupportYou can also use your phone to take pictures of your screen then upload here.

We will do our best to assist you.

Trend Micro Home Users Community 

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