i need a boot disk to get into my windows 10 laptop. its has a boot virus NDISTPR64 issue. I cant get into SAFE MODE

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my laptop is in a loop when booting. its a boot virus NDISTPR64 ISSUE
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cadstardesign

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Posted 1 year ago

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TM_Kiko, Employee

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Hello cadstardesign! Welcome to the community!

Unfortunately, we do not have a bootable disk that can run a scan for the malware that you are reporting. I would suggest contacting a local technician for more help with this matter. They might help you with retrieving your files that you have on that drive that you are reporting to be infected.

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Tom Emmelot, Champion

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Hi cadstardesign,

Some laptops have a F Key to repair, look in your Operating instructions.
Then if you have a DVD that came with it, start up with that and with that you got several options to repair your OS. You can go back to a early restore point, or repair the boot or do a new install.
 
Hope this helps.

Kind regards,
Tom
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Tom Emmelot, Champion

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Hi cadstardesign,

other way to get in to repair or safe mode is to stop the laptop in the boot moment hard after 3 times the laptop should start with the safe mode screen or the repair screen.

Kind regards,
Tom
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claudiu_botezatu

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