i keep getting error 0x96000077

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
I'm trying to install anti-virus to my mac which used to have internet security, but the new OS doesn't support it.
Photo of jennifer.carter9

jennifer.carter9

  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,822 Points 10k badge 2x thumb
Welcome to the community. To solve this issue, we suggest installing the latest version of Trend Micro Antivirus for Mac. Please access the support page below and follow the instruction to see if the installation completed successfully.
Installing Antivirus for Mac 2017

If you're still seeing the error message, please provide a description or picture of the message and basic information of you Mac. We'll be glad to assist you further.

Trend Micro Home Users Community