I just renewed my yearly subscription for anti'-virus but still showing this years expiration date?

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  • Updated 2 weeks ago
  • Acknowledged
not showing new Nov. 2019 expiration date
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bjayal

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Posted 2 weeks ago

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TM_Pat, Official Rep

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Hello bjayal,

You have been provided with a new serial number off of our recent payment. You may check your order confirmation email to get you new serial number.

You may then change the serial number on your Trend Micro program, follow these steps.

1. Open Trend Micro Security.
2. Click the expiration date (located at the lower right corner of the program)
3. Click on Change your serial number
4. For other options, you may visit this page: Changing the serial number of Trend Micro Security software

If you have any other concern, feel free to reply to  this thread,

Regards,
Pat