i have renewed my subscription but it wont download. i have tried to contact you with no luck!

  • 1
  • Problem
  • Updated 12 months ago
  • Acknowledged
trend micro maximum security 
laptop lenovo
Photo of salubrious66


  • 70 Points
  • its been 3 days since the mpney was taken from my account & i am still not able to renew the subscription

Posted 12 months ago

  • 1
Photo of TM_Kree

TM_Kree, Official Rep

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Hi salubrious66 and welcome to the Trend Micro Community!

Good day!

I'm really sorry to hear your experience. Did you encounter any error messages while downloading Trend Micro?

We will help you install the Trend Micro Maximum Security on your Lenovo Laptop. Here is the updated installer that you can use in  Installing Maximum Security and if ever you still encounter any issues you can reply to this message or Contact us via other channels.