I have paid for Paid for Password Manager when I renewed my subscription.. But it thinks I have not....

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  • Updated 7 months ago
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The system dose not know to renew passwod...Please fix...
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waywardwind

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Posted 7 months ago

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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

Hello,
please refer to THIS LINK to download and use TM PM
(Edited)
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TM_Jean, Employee

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Hello waywardwind and welcome to the Community!

Upon checking your account using the email address you registered here, Password Manager is valid until next year. If it still tells you that your subscription is expired, make sure that you are signing in the correct account that you renewed. 

If you are encountering any error message, it would be best if you can provide it here so that we can provide you the appropriate troubleshooting. 

We'll wait for your update regarding this one so that we can further assist you.

Trend Micro Home Users Community
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waywardwind

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Thanks for the info.....However Talked with Trend Micro this A.M. and they had to give me a new serial number because the old one was not working correctly....Thanks anyway....
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TM_son, Employee

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Hi waywardwind

It is nice to know that we are able to help. If you still have any questions or encountered a problem with the program, feel free to contact us in the community. 

You have a great day ahead! 

Trend Micro Home Users Community

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