I have malware on my laptop called DownloadMyInbox and TrendMicro is not detecting it or removing it. Can you please advise?

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  • Updated 4 weeks ago
I have a Samsung Notebook 9 running Windows 10
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peter

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Posted 4 weeks ago

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Hi peter,

May I know what is the behavior of this DownloadMyInbox?

You may check your installed programs or browser extensions and look for any program related to DownloadMyInbox and remove it.

Regards,
Joemar
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peter

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All I can tell is that it puts ads in my notification screen.  I don't see the program under installed programs and I removed it from Chrome extensions.
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Can you show a screenshot of the ads for us to check?

^Joemar
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peter

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Next time one pops up I will take a screen shot
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Thank you. We will wait for the screenshot.