I have lots of Asian messages on my phone. Has my phone been hacked.

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  • Updated 2 years ago
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scottfc62

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Posted 2 years ago

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TM_Claudia, Employee

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Thanks for letting us know about this issue! Could you provide more detail on what is happening? e.g. where do you see those Asian messages, when did it start, basic information of your phone.

Some screenshots would be very helpful!

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(Edited)
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scottfc62

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They have been sent from my SMS, there were 39 messages sent before I changed my password. Will I need to let my Telco know what has happened. It occurred just after I updated the latest IOS settings.

The messages were all sent between 8.46am and 8.50am Sunday morning.

I was sent an email to say there was some activity on my phone and if I had not authorised it to change my password. Below is the email from Apple.

Dear Sir,
Your Apple ID (XXXX@XXXXX) was used to sign in to iMessage on a MacBook Air 13" named “8gepc的Mac (9)”.
Date and Time: 22 October 2016, 2:45 PM PDT
Operating System: OS X 10.10.3
If the information above looks familiar, you can disregard this email.
If you have not recently signed in to a MacBook Air 13" with your Apple ID and believe someone may have accessed your account, go to Apple ID (https://appleid.apple.com) and change your password as soon as possible.
Sincerely,
 Apple Support
  
(Edited)
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scottfc62

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It is an Iphone 6S
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TM_Claudia, Employee

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Hi scottfc62, thanks for the detailed information.

The message content seems to be written by a fake China Online Casino and is asking the receiver to transfer remaining points to his/her real bank account. I'm afraid that it's most likely someone had hacked your Apple ID and had used iMessage to spread these scam messages. I also found a discussion thread in Apple Community that mentioned the same issue.

As a suggestion, you could refer to Apple online article below and set up two-step verification or two-factor authentication for your Apple ID to prevent anyone from accessing your account.
If you think your Apple ID has been compromised

Hope it helps!

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(Edited)