I have error codes:1603,3002, and 0xe0220019 during installation

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Posted 2 years ago

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TM_L, Official Rep

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Sorry to hear the issue you are encountering. For your issue, this can happen if there are remnants of the previously installed Trend Micro Security software. We suggest using uninstall tool to un-install and re-install Trend Micro Maximum Security then. Here are the reference docs for the steps: 
Uninstalling Trend Micro Security 10 (2016) using the Uninstall Tool

Installing Maximum Security 10 (2016)

It's quite a few steps to perform, but please do let us know if it solves your error code issue. We'll assist you if you still encounter problems. Thanks!

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