I have been infected with Notifyday.com malware yet when I run scans you show there are no infections.

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  • Updated 1 month ago
  • (Edited)
I have been infected with Notifyday.com malware yet when I run scans you show there is no infections. Why is this and how do I get rid of this thing.
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dongreentree1

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  • frustrated

Posted 1 month ago

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TM_Joemar, Official Rep

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Hi dongreentree1,

Welcome to the Community!

If Trend Micro is not detecting any files related to that Notifyday.com. It might be installed on your computer or on your browser.

May we know what is the behavior of this Notifyday.com malware?

Regards,
Joemar
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dongreentree1

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Every couple of seconds an add popps up on my screen. It pops up in bottom left hand corner ,takes about 1/6th of screen. Add follows add.

(Edited)
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TM_Iya, Employee

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Hi dongreentree1,

In what web browser did you experience this? Can you provide a screenshot of the pop up for us to double check it?

You are possibly experiencing a website redirection, to fix this, please follow the steps from this knowledge based link below:

Resetting your web browser for performance and website redirection issues

Hope this helps. 

~Iya