I have an inactive email address linked to my account and because of that i cannot uninstall the app, what can i do ?

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Posted 2 years ago

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Tom Emmelot, Champion

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Hi Caitlin,

Can you tell:
The OS version, email program, and the app where tou talking about?

Kind regards,
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TM_Ian, Employee

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Hi @caitlin-holder and welcome to the community!

May we know what app are you trying to install? Is it the Trend Micro Internet Security on your PC? If yes, you may please refer to the steps provided on the link below:

Uninstalling Trend Micro Security software using the Uninstall Tool

We hope this helps. Let us know if you have further concerns.

Thank you and have a great day! :)

Trend Micro Home Users Community
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TM_Pat, Employee

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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