I have a Trend Micro that was billed on August 11 2018 for 35.95 and never recieved the product

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I have a Trend Micro that was billed on August 11 2018 for 35.95 and never recieved the product
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stevep20

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Posted 1 month ago

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TM_Mac, Official Rep

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Hi stevep20

I've checked your account and I was able to find that it was already renewed and that your current serial number has already been extended until August 17, 2019. You can double check that by opening the main console of your Trend Micro and checking the expiry date on the lower right of the window. An order confirmation email has already been sent as well on your email address. 

Hope this helps. 


Regards, 
Mac