We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Monday, October 21st.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
KNCTR is a potentially unwanted ad-support media player that will display pop-up ads, advertising banners and sponsored links. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed KNCTR without your knowledge.
Click on this link to find out how to uninstall this software. Esupport