I had trouble downloading the software and now I get a message saying I have to many failed down load attempts. What do I do?

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  • Updated 1 year ago
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How do I get rid of the message too many failed download attempts? I still have 4 devices to install on.
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christmastonia

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for asking here! I've checked your account and verified that the product you're using is Premium Security.

Please try following link to download the Premium Security program on any computer you want:
Trend Micro Premium Security 10 (2016)

You can also use the serial number you purchased to active Trend Micro Mobile Security on your phone or tablet. Please refer to the online help pages below for details:
Installing and activating Mobile Security for Android bundled with Trend Micro Security
Installing and activating Mobile Security for iPhone, iPad or iPod Touch bundled with Trend Micro Security

Let me know if you have more questions! 

Trend Micro Home Users Community 
(Edited)
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lafalcepeter

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What address do I type in to gety the program?
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lafalcepeter

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What address do I type in to download the program?
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TM_Claudia, Employee

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Hi lafalcepeter, you may download Trend Micro Security program from following pages:

For Premium Security/Maximum Security (Serial Numbers starting with "X")
Installing Premium Security 2017
Installing Maximum Security 2017

For Internet Security (Serial Numbers starting with "P")
Installing Internet Security 2017

For Antivirus+ Security (Serial Numbers starting with "A")
Installing Antivirus+ Security 2017

For Antivirus for Mac (Serial Numbers starting with "M")
Installing Antivirus for Mac 2017

Hope it helps!

Trend Micro Home Users Community