I double click on the Trend Micro icon on taskbar. Program will not start.

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  • Problem
  • Updated 2 years ago
  • In Progress
On same days, this will work, and the Trend Micro will remain open, even after shutting down rebooting my PC (Windows 10). Sometimes I need to go over the "All Apps" drop-down and click the Program there to open it. Today, after over 2 dozen attempts both ways, I can get the Trend Micro Front page for the main console, but no console. Please counsel/console me.
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rtrepsas

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  • Sngry/frustrated

Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Sorry to hear your feedback. We understand that the main console of your Internet Security cannot be opened successfully now, and it's a complicate issue since malfunction of the product could be due to a number of different factors. Could you please refer to below online help doc to see if this issue can be resolve?
Unable to open the main console of Trend Micro Security

It's quite a few steps to perform, but please do and let us know if the solutions work for you. We'll assist you if the problem persists. Thank you.

Trend Micro Home Users Community