I do not have the Trend Micro toolbar. My web browser is Mozilla-Firefox and I do not where I can enable it.

  • 1
  • Question
  • Updated 10 months ago
  • Answered
I have the Osprey and BEP extensions but I do not have the toolbar.
Photo of canaria91


  • 70 Points

Posted 10 months ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 18,470 Points 10k badge 2x thumb
Hi canaria91,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
Go to Configuration Social Network protection an and putt it off and close the menu, start Firefox again and look of the add-on are still there than go to Config again an put it on again and close the console.

Hope this solved the problem,

Kind regards,
Photo of TM_Ferry

TM_Ferry, Employee

  • 2,126 Points 2k badge 2x thumb
Hi canaria91,

Thank you for posting your concern.

Tom's solution might help you with this issue. If not, you may try manually enabling the Trend Micro Toolbar on Mozilla Firefox. Please follow the steps here on this link:

Enabling the Trend Micro Toolbar in Mozilla Firefox

Hope this helps.

Thank you!

Hello Tom Emmelot,

Thank you for providing a solution here.

You have a great day!

Trend Micro Home Users Community