Unable to activate by a new serial number

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  • Updated 2 years ago
  • Acknowledged
  • (Edited)
I can't get the virus scan activated. It won't accept the new Serial Number.
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pandjsnook

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Posted 2 years ago

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pragmatic

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you might have downloaded an incompatible installer
try this
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1054753.aspx
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TM_Claudia, Employee

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@pragmatic  Thank you for your help.

@pandjsnook  Sorry to hear the issue you are encountering. Per your description, it is hard for us to identify the error displayed on your computer. The URL provided by @pragmatic might be able to solve your issue. If the issue does not resolve after you tried the steps, could you please provide more information, e.g. error message or a screen shoot of the error. We will assist you soon! Thank you.

 Trend Micro Home Users Community
(Edited)

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