i cant get the trendco icon off my task bar/screen i clicked for a speed up and now it wont go away

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  • Updated 2 years ago
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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for contacting us here. Here're two things that we want to confirm:

1. Did you want to disable Trend Micro? If yes, you can right-click on the Trend Micro icon in the system tray at the bottom right part of the screen and click Exit.

2. Are you seeing a pop-up from Trend Micro to speed up the performance of your computer? If yes, there should be an OK or Cancel button on the pop-up. You can click Cancel to close it.

If above solutions did not solve the problem you're having, please provide a screenshot and describe the problem in detail, and we will do our best to help. Thank you!

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