I can't find where my product expiration date is located. It is supposed to be good until next April.make this info more accessible .

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I can't find where my product expiration date is located. It is supposed to be good until next April. Please make this info more accessible .
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cbaker1024

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Posted 2 months ago

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TM_Malik, Employee

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Welcome to the Home Users Community, cbaker1024!

You should see the expiration date located at the lower right part of the Trend Micro main console.



Feel free to send us your reply in case you need further assistance. Thank you!

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cbaker1024

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No expiration date there on mine. Says activated. No date
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TM_Malik, Employee

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Hi, cbaker1024

You may try clicking on the Silhouette of a person at the upper right of the console > click on "About the Software" or "Subscription Information".




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cbaker1024

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I have tried all this. No info there!
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TM_Phebs, Official Rep

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Hi cbaker1024, 

Checking on your subscription from our end, the license you purchased is from BestBuy. 
May I verify what type of subscription you have with them? Is it bundled with the computer or a yearly renewal?
It would also be helpful if you could let us know if you bought it from their store or online.

Thank you!
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TM_Phebs, Official Rep

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Hi cbaker1024

Upon checking with BestBuy, it is normal not to find the expiration date of your Trend Micro program for customers who signed up for automatic renewal, since it will just renew periodically. 
You may check or verify with them, if your license is under automatic renewal, you may reach them in this number: 1-888-237-8289.

Regards
(Edited)