I can't figure out how to change the setting so that it will stop blocking my webcam

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  • Updated 3 years ago
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My laptop is an HP running windows 10. Anytime I try to use the webcam, it says it's being blocked by my security system. I'm not sure how to change this, and I don't want to accidentally turn something off that I shouldn't.
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Posted 3 years ago

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TM_L, Official Rep

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Thanks for asking here! Regarding your description, please check out this article for step by step directions on how to add programs on exception list:
Configuring the Exception List of Trend Micro Security software

After adding your webcam program on exception list, if you're still seeing the blocking message, please provide a description or picture of the message, we'll be glad to assist you. Thanks.

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