I cannot turn on trendmicro in windows defender

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  • Updated 2 years ago
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This conversation has been merged. Please reference the main conversation: windows defender

It seems to go through the links to allow it to make changes to the computer etc but then nothing happens.

i'm unable to open my trendmicro console either.
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Posted 2 years ago

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TM_Pat, Employee

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Hello kellychiera2 and welcome to the Community!

Thank you for letting us know about this issue that you have encountered. Apologies for the inconvenience that this has caused you.

Since you are having issues opening the main console of the Trend Micro program on your computer, you will need to upgrade it to the latest version. Please click here so you can download the latest version of Trend Micro Security.

Once the download is completed, please open the file so you can get started with the installation.

I hope this helps!

Should you have any other concern, please do not hesitate to reach out to us.

Enjoy the rest of the week!

Trend Micro Home Users Community