We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
Thank you for letting us know about this issue that you have encountered. Apologies for the inconvenience that this has caused you.
Since you are having issues opening the main console of the Trend Micro program on your computer, you will need to upgrade it to the latest version. Please click here so you can download the latest version of Trend Micro Security.
Once the download is completed, please open the file so you can get started with the installation.
I hope this helps!
Should you have any other concern, please do not hesitate to reach out to us.