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I cannot open saved Microsoft Publisher files with Trend running. They open directly from the email attachment, but once saved to a folder, publisher will not open them unless I exit Trend Micro. Windows 10, MS Office 365
No error when saving file. I cannot open a file from an email attachment after I save it to a folder. When I try to open a file after saving it to a folder is when I get an error "Publisher has detected a problem with the file you are trying to open. To protect your computer, Publisher will not open the file." Error code 1100931. If I open the attachment directly from Outlook without saving it to a folder, It opens fine. If I then save it after opening it, I get the same error message. If I Exit Trend, the saved file opens with no problem. After opening a file with Trend Off, and saving it, it opens just fine with Trend running. Something seems to be tagging these files as a problem. It happens even when I create a file in Publisher and save it, won't open with Trend running.