I cannot get the program to reckoning that it is connected to the net. also tried to bye new program locked up and frustrated me

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  • Updated 1 month ago
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this is pissing me off too. I just want the darn thing to work without me spending 4 hours fixing it. I'm done. 
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Posted 1 month ago

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TM_Jedi, Employee

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Hi jrm5254

Welcome to the Trend Micro Community!

I'm sorry for this inconvenience you are encountering with the product.

You can try the steps on the link below to see if that will resolve the issue.


If the issue still persist please don't hesitate to inform us.