I am unable to scan my computer because it says that it is downloading an update. This message has been show for a number of days

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  • Updated 2 weeks ago
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This conversation has been merged. Please reference the main conversation: My Trend has been "Downloading an update" for the last 3 hours.

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david.inman99

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Posted 2 weeks ago

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TM_Mac, Official Rep

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Hi david.inman99,

I'm sorry to hear that. We're now checking what's causing this issue. For the workaround and latest update, please follow this thread:

https://en.community.trendmicro.com/tm_en/topics/my-trend-has-been-downloading-an-update-for-the-las...


Regards, 
Mac

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