I am trying to finish a conversation regarding the compromise of my credit cards from chat session # 624562266

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I am trying to finish a conversation regarding the compromise of my credit cards from chat session # 624562266
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patjm

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Posted 4 weeks ago

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TM_Jabi, Employee

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Welcome to the community, patjm

Thank you for asking here and we also want to apologize for the late response. 

I have reviewed your previous chat session and it seems that you were able to carry out the steps provided to you by the Support Engineer. 

May we just know if you were able to try to do an online purchase or any transaction on the affected machine after the troubleshooting? 

You may also visit the page below so you may see the same steps that you did before, please take your time reading it. 
“Transfer of Protected Data Blocked” error message appears when visiting web pages

Should you have other concerns, you can post it here or contact us anytime. 

I hope this helps.

Let us know of any update soon.

Have a wonderful day! 

Best regards :)