I am having trouble downloading pogo

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  • Updated 3 years ago
Why am I having trouble downloading pogo games.
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Posted 3 years ago

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Photo of TM_L

TM_L, Official Rep

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We definitely don't want to be blocking a game download! Just to make sure the game is safe, if there's an error message you're seeing during the download, please attach a copy or send us the description or screenshot.

To get around this, please try temporarily disabling Maximum Security first, and download the game from POGO. Here's a doc with steps to disable Maximum Security:
Disabling or enabling your Trend Micro Security software

After downloading, please make sure to turn Maximum Security back on.

There's another potential solution to add the website URL to Maximum Security's web exception list. But please try the above solution first and let us know if it solves your issue. Thanks.

Trend Micro Home Users Community

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