I am aTM user art home. Are we well protected against the Ransomware 'WannaCry' attack ?

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Posted 2 years ago

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Photo of Jhja


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If you use Windows and have the latest update, you should be protected.
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TM_Pat, Employee

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Hello martine.michaudand welcome to the Trend Micro Community!

 Thank you for letting us know of this question that you have inmind.

WannaCry Ransomware is a new form of ransomware attack thatinfected thousands of computer systems across the globe. Trend Micro isalready aware of and has been closely monitoring the latest ransomware outbreakthat is WannaCry or WRCY. Trend Micro has already added detections for thisthreat which was released into our Official Pattern Release (OPR), and willcontinue to add any new ones that are discovered accordingly. We’re pulling off our best efforts tostudy the patterns used by this ransomware program.

They always say that prevention is better that cure. To preventsuch ransomware attacks, please avoid opening attached files from unsolicitedemails. Email attachment is the main media of a ransomware program to infect acomputer.

I hope this answers your question. If you have other concerns,please do not hesitate to reach out to us.

Have a great day!

Trend Micro Home Users Community
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TM_Pat, Employee

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Hello Jhja and welcome to the community!

Thank you so much for providing this suggestion. Having your Operating System up to date is a big help as well to prevent such ransomware attacks.

Have a great day!

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi Martine,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours.
If you put on "Folder Shield"  (i protect the User map)
You are very safe!

Kind regards,
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TM_Ian, Employee

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Thank you for the wonderful suggestion and for constantly helping out here in our community, @Tom Emmelot

We truly appreciate all your efforts on trying out to help our members here for their concerns and inquiries.

We agree with your suggestion of enabling the Folder Shield feature of the Trend Micro program to prevent this type of infection which is the WannaCry ransomware.

Technically, WannaCry ransomware is targeting outdated machines that are still running on Windows XP and Windows Vista since these operating system no longer receive patches from Microsoft. One more advice, please be cautious on downloading and running attachments from emails that you received since this is one of the methods to spread this type of malware.

For everyone's reference, here is the link that has the information about the Trend Micro Folder Shield.

Using the Folder Shield feature of Trend Micro Security

Let us know if you have further concerns.

Happy Weekend! :)

Trend Micro Home Users Community
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erza, Official Rep

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Hi Tom Emmelot,

Yes, you are right. Folder Shield works!

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a) Make sure you have the latest Windows OS System and make sure it's fully up-to-date via Windows Update.
b) Make sure you have the latest version of Trend Micro 2017. By default, Trend Micro 2017 checks for and download malware updates every 3 hours. You also need to check for program updates on a daily basis. You also should need to check malware definitions manually.
c) Only download programs software from official website.
d) Make sure all your other browsers (google chrome, Firefox, internet explorer are up-to-date) and other program such as java, flash player, adobe reader. Including your graphics drivers. Including your other programs that you use i.e. other editing program such as AutoCAD and etc are fully up-to-date.
e) Don't click on links/ads that is too good to be true that appear in the browser. Install AdBlock Plus to block these annoying messages.
f) Don't click on links/attachment in emails from unknown senders. If a friend or a company sends a attachment or links that you are not sure about contact them to make sure.
g) Install Unchecky so whenever you install a program it won't install potential unwanted software/program along with the program you want to install, because at present when you want to install a program, it also installs other programs that is not necessary.
h) Scan your whole computer once every week by Trend Micro.
i) Don't install other optimizer/system registry/ etc because they will cause more harm in your computer.
j) Make sure you install patches/updates/bug fixes/etc that is delivered through your machine manufacturer i.e. HP, DELL, and etc. They use HP Support Assistant and DELL Support Assist to transfer these updates to your computer.

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