• 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Is this a problem?
Photo of rossgraham


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Posted 2 years ago

  • 1
Photo of TM_Nicole


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Hi, rossgraham!

Thank you for post and welcome to the community!

This particular file is usually a component of a Free WiFi Hotspot program. In most cases, it is a type of malware.

In addition to this, we would like to know the following:

1. Did your Trend Micro program detect this during a scan? If so, what is the exact file location and what type of detection (exact message that comes from the Trend Micro program when detected) does it show?
2. If you encountered this problem, you can check your computer if there are any potentially unwanted programs installed. You may refer to the link below on our support page on how to uninstall potentially unwanted software.

Uninstalling Potentially Unwanted Applications (PUA)

We will patiently wait for your response on this matter.

Ifyou have any other questions or concerns, please inform us and we will be glad to assist you further.

Trend Micro Home Users Community
Photo of rossgraham


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1- Trend Micro did not pick this up. After the latest win10 update the cpu idle sits at 35% , for a laptop that could do 15 hrs on batt is was now doing about 4. so I did some scanning, used driver talent and it said it was not digitally signed, before this I did not know I even had the program.
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Hi rossgraham!

Thank you for your prompt response.

HWIFINETPRO64.SYS can be distributed with legitimate software.

Kindly remove this from the Programs & Features. Please refer to @TM_Nicole's link on how to remove unwanted applications on your computer.

We also checked your subscription and found out that you are entitled with Premium Service Plan. If you want us to assist you real-time, you may call our Premium Support hotline. They are available 24x7. Here's our Premium Support hotline:

1-800-653-607 (Australia)

Please don't hesitate to post here if you have any concern with Trend Micro.

Have a wonderful day!

Trend Micro Home Users Community