• 1
  • Problem
  • Updated 4 months ago
  • Solved
my pc is Lenovo 510S.After udgrading my Trend Micro Max Secuity subs ( expires 2021) I cannot access the url cited above.Message  says "404 File directory not found".
Please advise how to solve the problem
Photo of limbird42


  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_Ann

TM_Ann, Official Rep

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Hi limbird42,

Welcome to Trend Micro Community!

I checked the link that you provided and it was clean using the I was able to open the link that you provided successfully.

Have you tried to open the link using a different browser? Or delete your browsing history?  Kindly try to clear your browser cache and cookies, you may refer to this link on how to clear your browser's cache

You may refer to this link about the HTTP Error 404 - File or Directory not found

Hope this helps, 
- Ann

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