How to turn off annoying Website Blocked pop up message

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  • Question
  • Updated 3 months ago
I do not want to see a pop up every time Trend Micro blocks a website.  I do not want to unblock the websites, I just want the message to stay in the background and not pop up on top of whatever I am doing.  In most cases I do not have to acknowledge the pop up in order to continue with what I'm doing.
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labudkm

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Posted 3 months ago

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TM_Ann, Official Rep

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Hi labudkm ! Welcome to Trend Micro Community! 

Can you provide us the exact pop-up messages or the website link that the Trend Micro is detecting? For us to check it.

If you really trust the website that the Trend Micro is detecting you may add it on the exception list or you can enable the mute mode which will temporarily stop non-critical notifications while you are doing an important task.

You may click this link on how to use the Mute Mode.

Have a great day! 

- Ann 
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labudkm

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As I said, I do not want to add any web sites to the exception list.  And I have already tried the mute function which does not stop the pop ups.  I have read through the other posts and find that others find this unstoppable pop up objectionable and they always get the same answer you just gave me.  The only way to stop it is to turn off the parental controls but that sort of defeats the purpose of the program doesn't it.  I have been a user for many years and this did not happen until recently.  Will you please state whether or not you intend to remedy this?
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TM_X, Official Rep

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Hi labudkm

The current version of the program does not allow the removal of this pop-up as other users find this helpful. We'll be saving your feedback but unfortunately, we cannot guarantee that this change will be implemented on our future releases.

^X