How to transfer my subscription from old computer to new computer?

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  • Updated 2 years ago
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I have Trend Micro Internet Security on 3 computers. One computer has been discarded and replaced. Can you help me make the transfer and activate the subscription on the new computer?
Thanks!
Cheryl
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Yomama

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Posted 2 years ago

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TM_L, Official Rep

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Hi Cheryl, thank for asking here!

First, congrats on getting a new machine! We've checked your license and you still have one of three seats available for installation. You can simply install Trend Micro Internet Security on the new tower using your existing license.

In the future, in case you do want to transfer license to another Windows PC here's an online doc to help you manage the transfer:
Transferring a license from one device or computer to another

Also, here's a useful document that should be helped. You could check and manage the current status of your device installations.
Managing devices under Trend Micro Account (MyAccount) - see "About Your License" of  "Removing or Transferring protection from a device/computer"

Please let us know how it goes. Thanks!

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