how to give excemptions

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  • Question
  • Updated 2 years ago
  • Answered
Age of Empires game is maybe being blocked
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Posted 2 years ago

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TM_Onini, Employee

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Hello Ajhunter13 and welcome to the Community!

To further assist you with your concern, I would like to know the following:
1. Is there a specific message from the Trend Micro program?
2. WHat is your Operating System?
3. Screenshotsof the problem if possible.

Please refer to the link below on how you can take a screenshot:

Taking a screenshot to send to Trend Micro Technical Support

For the meantime, please refer to the link below on how you can add the program on the Exception List:

Configuring the Exception List of Trend Micro Security software

I hope this helps. :)
Trend Micro Home Users Community

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