How to get rid of hxxp://www.alphashoppers.co/ext/index.html?p...

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
  • (Edited)
Any time I click on a link a new window opens that has nothing to do with what it is suppose to open
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ppadro

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Posted 1 year ago

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TM_Josh

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Hello ppadro and welcome to Trend Micro Community!

Based on what you had experienced, you might be dealing with a website redirection issue. Have you downloaded or installed any program before this thing happened? Also, what browsers were affected with this issue and is the Trend Micro Toolbar enabled? Kindly let us know.

For the meantime, you can try the instructions provided on the link below:

Resolving website redirection issues

Please let us know how it goes.

Trend Micro Home Users Community
(Edited)
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ppadro

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I tried the link but I need administrator rights to modify google properties. How can I do that?
Thanks in advance
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ppadro

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Besides, i need to remove hxxp://www.alphashoppers.co/ext/index.html?partid=gtdvsch&subid=59002

It looks as if Trend does nothing with it
Thanks in advance
(Edited)
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TM_Josh

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Thanks for the reply ppadro.

Kindly log-in to the administrator account in that computer for you to configure the settings. Or when a prompt asked for an administrative password, type in the password for the administrator account.

You may also try resetting your browser. Here's how to:

Resetting your web browser for performance and website redirection issues

Hope that solves the issue. 

Trend Micro Home Users Community