how to connect a second device

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  • Updated 2 years ago
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Contract covers more than one computer but have been unable to set up our second computer. What is the easiest way to do this?
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accardi.beth

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for contacting us here! We’re currently checking your account and will get back to you soon.

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TM_Claudia, Employee

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Sorry for taking time to reply. We've checked your account on our system and couldn't find detailed order information since the product you're using was purchased from retail store. 

To help us understand more background, could you provide the store you purchased this license and a pic / screenshot / email excerpt that mentions your contract covers more that one computer? We'll be glad to assist you until the problem is resolved.

Thank you.

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